Broken gained monthly reader

[nightshade.valentine]

Tested on: Chrome, iPhone, Safari

Problem:
When I click on the gained monthly reader it keeps loading forever .

Manual Fix:
You need to switch to year and back to month in order for the number to fix themselves.

 

[Tony]

Tested on: Chrome, iPhone, Safari

Problem:
When I click on the gained monthly reader it keeps loading forever .

Manual Fix:
You need to switch to year and back to month in order for the number to fix themselves.

View attachment 6330

Are you still having this problem? I can't seem to recreate this bug.

 

[nightshade.valentine]

Are you still having this problem? I can't seem to recreate this bug.

Yes . It happens right just moment . The year is broken somehow, maybe that is why?

 

[Reisinling]

I also have this bug, I just went to search if someone else has it.

 

[Localforeigner]

I still have it sometimes.

 

[Tony]

Yes . It happens right just moment . The year is broken somehow, maybe that is why?

I fixed the year problem. Can you check if it's still bugging out for you? I can't seem the recreate the bug which causes the stats to not load. If you still have that problem, do you know how to check your browser's console for errors?

I still have it sometimes.

Which bug? The bug that doesn't load or the year problem?

 

[Localforeigner]

The doesn't load bug, though I haven't seen it recently.

 

[nightshade.valentine]

I fixed the year problem. Can you check if it's still bugging out for you? I can't seem the recreate the bug which causes the stats to not load. If you still have that problem, do you know how to check your browser's console for errors?



Which bug? The bug that doesn't load or the year problem?

Hey Tony in the console error there is only two warnings (but I doubt that they are related). I posted a screenshot for you anyways.Happy to do more debugging

 

[nightshade.valentine]

Ok, so I definitely could not see an interesting JS error in the console. but here are my observations.

• You will only be able to re-generate this bug, by going to stats from Create -> click Stats button of one of the series. and then it will open the Stats page directly as the first load
• The auto-selected Stats will be "Valid Reads" (charts colored in blue) , if you click on the Gained then it says "loading chart"
• Click on other tabs e.g Glossary, Table of Contents.. and go back to the statistics tab, the "Gained" will be auto-selected and the numbers will show correctly!

Minor note: If you click on "Valid Reads" after navigating to other tabs, the chart will show in red instead of blue, but it doesn't matter.

If you'd like to debug, here is the link (or simply choose any edit series with the tab stats as a parameter) : https://www.scribblehub.com/editseries/212992/?tab=stats

 

[DarkGodEM]

It has always happened for me since I joined the platform.
Click the Month button, change to Year and back to month.
Then It'll load (It still flickers back to Year occasionally though... But works)

 

[Tony]

The doesn't load bug, though I haven't seen it recently.

Hey Tony in the console error there is only two warnings (but I doubt that they are related). I posted a screenshot for you anyways.Happy to do more debugging

Ok, so I definitely could not see an interesting JS error in the console. but here are my observations.

• You will only be able to re-generate this bug, by going to stats from Create -> click Stats button of one of the series. and then it will open the Stats page directly as the first load
• The auto-selected Stats will be "Valid Reads" (charts colored in blue) , if you click on the Gained then it says "loading chart"
• Click on other tabs e.g Glossary, Table of Contents.. and go back to the statistics tab, the "Gained" will be auto-selected and the numbers will show correctly!

Minor note: If you click on "Valid Reads" after navigating to other tabs, the chart will show in red instead of blue, but it doesn't matter.

If you'd like to debug, here is the link (or simply choose any edit series with the tab stats as a parameter) : https://www.scribblehub.com/editseries/212992/?tab=stats

It has always happened for me since I joined the platform.
Click the Month button, change to Year and back to month.
Then It'll load (It still flickers back to Year occasionally though... But works)

I'm not sure what the problem is at this moment but let me look into it.

 

[Reisinling]

@Tony I found 1 more thign related to the bug- it seems that when you use the workaround the old points are still active, just invisible. What I mean is that the flicker between yearly and monthly gained readers is due to hovering over a data point from the other period (that is if I'm in year tab, and move mouse over the space where monthly readers gained would be displayed, it switches to year, and then switches back If i do the same but for yearly tab datapoint, but name in the dropdown stays the same)