Before they axed the forums, it was alright. Sure, romance books are all over the place on that site (and I'm not saying romance books are bad, they're just not my thing most of the time), but with the forum around, it made interacting with other people easy.
...but, everything changed when they removed the forum. News Feed also got the ax for some dumb reason and now unless you write romance or fanfiction, as a new author, getting exposure is far harder. Ignoring the promotion of actually badly written works that feel like they hardly got an editing pass, the ads on mobile are bad, premium isn't worth the money, and there's no dark theme on the desktop version of the site (as far as I know).
On the bright side, however, at least it's pretty simple to use. It's not a bad site, by any means, but it used to be better than it is now, and I feel like sooner rather than later, it's going to continue it's slow decline while sites like SH and RR grow..but that's just my opinion.