What would you have done?

[melchi]

I think call centers are a bit dated. Why can't they use live chat or email options?

Like for example, at work I put in a ticket for technical support. Someone from Kuala Lumpur called and it felt like she was screaming at me with how she spoke english.

So I just switched to using teams and it was a much better experience.

 

[doravg]

I think call centers are a bit dated. Why can't they use live chat or email options?

Like for example, at work I put in a ticket for technical support. Someone from Kuala Lumpur called and it felt like she was screaming at me with how she spoke english.

So I just switched to using teams and it was a much better experience.

So glad to hear you solved your problem. How have you been?