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Customer Service Department [SC0208] |
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- Sponsor: Adventurer's Guild
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Objectives: |
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- Prerequisite Quest: Office Work
- Report to duty at the guild offices.
- Resolve at least 5 complaints.
- Do not upset the customers.
- Perform a satisfactory job.
| Every workplace has them — the infamous "difficult customer".
In the Customer Service Department, we get the toughest of the tough.
These are the clients that nobody else wants to deal with.
How will you deal with them? Can you handle a rowdy adventurer? |
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She felt that today seemed easier compared to yesterday's work. At least, she could talk better compared to evaluating documents. She wondered if there was actually a difficult customer, as those customer's problem were solvable.
The first problem is to solve the dispute between the assassin rabbit beastman and the hunter group "scarface". The group felt that their bounty were always snatched by the assassin. The scarface team were specialized in hunting threats like monsters or dangerous wildlife. Some of their members were already level 7. Meanwhile, they couldn't compete against the deployment and movement speed of the assassin, whom was still level 5, which always end up in them being too late in hunting their mark.
For this, her solution was to relocate the hunter team to either Gelderholm, or Fuyu Machi. Unexpectedly, it was the assassin who took that option instead. The assassin said that sooner or later they would grow and Scribel City wouldn't be able to sustain them. At that, the assassin taunted them that she would leave them in the dust, and left.
She felt that the problem was solved for both party, but not solved. Though, when the core problem had been solved, she consider them as solved.
The second problem, a noble named Thessian Von Nikaius, demanded for exclusive access for him, for him to not be grouped in the same room as commoners. It seemed that he was the rumored type of noble who inherited the name and wealth, and none of those Noblesse oblige thing.
"Why do you join adventurer guild?" She said.
"What else? Glory! Riches! Women! Of course I had to have them all!" The man boasted.
She rubbed her forehead. She felt that the trouble in front of her would die sooner or later. Knowing that, it would be better for her to dissuade him from this line of thought.
"Certainly, sir. I would like to give suggestion, if I may."
"You may."
"If sir noble would like to be an adventurer, why not have a proxy? By taking sir noble's name as adventurer and sponsoring that person, his achievements are yours, also there would be no danger that would arrive to take sir noble's life. I think four of five adventurer died during their first year, sir. And I hate to lose someone as great and magnanimous as sir noble. Let adventurer adventure sir, and you just need to wait for the results."
"That certainly is an interesting proposition. But, that would be impossible without money, no?"
"It is, sir."
"Then how do you expect someone who came from another world like me to do something like that?"
Huh? a noble from another world? Then he was not a noble from this world? Knowing that, the noble deigned himself to work as adventurer might mean that he was not a stuck up person. She had to reevaluate him.
"Right. Sir, is there a problem do you have with other adventurer?"
"Of Course! Why wouldn't I took offense at even the thought of mingling with those dirty adventurer? They couldn't even take their basic hygiene and they expect to be taken seriously? I have more complaint about them. But at least, if those adventurer could do something about that, I have no problem in using the guild hall together."
"Then, sir. If it is the smell that bothered you, the guild is open 24 hours, seven days a week. You can go at 4 in the morning, where most people sleep. Don't worry, our receptionist, whoever he/she is, is always standby here."
"Really? Why would I have to be the one who move? Who in their right mind come to work at 4 in the morning?"
"Because you are the one who need it, sir." She told him truthfully. "I don't claim to know how nobility work, but our policy is made such that we could cover special needs too, like yours. Some of the adventurers do prefer this hour."
"Really?" He asked, sceptical.
"Yes."
"What are my other options?"
"You could, for example, send a courier for your report. The risk is yours to bear in this case."
"So... I could just send the quest report and quest item?"
"And your card, for verification."
After that, he left. She did not know what would happen after this. But that was the second customer done.
The third, fourth, and fifth customer she had only disputed their quest reward. It took her explaining on how the quest were evaluated to resolve them. After she finished her fifth customer, she submitted her report.