Ok,so before publishing here I published my novel on Webnovel.And tbh my experience was horrible.As far I assume there are bot readers .I don't know what is the purpose of that but it got me damn demotivated.Like,I am not here for reader numbers.I need feedbacks and I want to know the readers feelings.
But,in Scribble hub ,I think there is no bot(I hope).
So,is scribblehub better than Webnovel?
It's because you consider Views as reader while it's not.
In Webnovel, there a system to help you grow that go like this, for each chapter you upload you get an amount of views that you can grow just by reloading the page. But that not the readers, the true number of readers of your story there is the number of collection you get, + a little amount that read without adding it or without account.
Here in Scribble Hub it's the same, Views don't equal Readers.
Now for your question, the feedbacks are the same on every sites, most of the readers are ghost reader, they read without interacting or doing a review, don't expect to get any. What you can do to have feedback, is ask at the end of your chapter for voluntary readers, and ask in the forum. There even specialized thread who doing it voluntary, try to look for them to have feedback.
For the last part, Webnovel have more readers, a lot more, so if you lucky enough, you can be more succesfull there than here. But what you have here that can help you grow as a new author is, the Latest Series Home front page that show your story for an amount of time the first time you publish it, letting you attract some readers, and the Latest Update page, that let you, again, attract readers when you post a chapter. Your chapter will be in the list for a certain amount of time depending of the hour you publish it and the amount of authors who publish their own chapter at the same time.